Gary Caruso
Headquarters, Washington, DC
March 31, 2000
Phone: 202/358-1705



According to a newly published government survey, NASA employees enjoy a greater level of job satisfaction than most other federal workers. The National Partnership for Reinventing Government (NPR) Employee Survey showed NASA employees gave the agency the highest favorable ratings in 14 out of 32 categories.

NASA's highest favorable ratings were in the areas of employee job satisfaction, customer orientation and placing reinvention as a priority. NASA's employees pointed to several factors for the high ratings: employee involvement in decisions that directly affect them; recognition for creativity and innovation and for doing a good job; working as a team; and getting quality results.

NASA also finished with the highest favorable ratings on questions about managers communicating the organization's missions, vision, and values; employee participation in cross functional teams; and supervisors/team leaders understanding and supporting employees' family and personal responsibilities.

"I am incredibly proud of these results," said NASA Administrator Daniel S. Goldin. "They represent a strong statement of the top-to-bottom excellence of the NASA team."

"NASA strives to uphold core values related to people, excellence and integrity. Our greatest strength is our workforce. We are committed to demonstrating and promoting excellence and continually improving processes, products and services to better satisfy our customers' needs and requirements."

NASA, the nation's premier civilian research and development agency, manages 10 facilities in eight states around the country. The Agency not only launches Space Shuttles and satellites, but also conducts basic aeronautical research and is deeply involved in helping the scientific community better understand our planet through advanced Earth Science. In addition, NASA works closely with the educational community to inspire America's next generation of scientists and researchers through creative and innovative learning opportunities.

The 1999 Employee Survey is part of a program administered by the National Partnership for Reinventing Government and the Office of Personal Management to study Federal workers and to gain an understanding of employee perspectives on reinvention and workplace issues.

You can find additional survey information on the Internet at:


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